Aeroplan rapped over data security
posted by:Jennifer Manning // 07:44 PM // April 12, 2005 // Surveillance and social sorting
By Paul Waldie, Globe and Mail
The Office of the Privacy Commissioner has sharply criticized security at Air Canada's popular Aeroplan frequent-flyer program and told the airline to better protect members' account information.
On the whole, there was a clear lack of diligence on the part of Air Canada with respect to its handling and protection of customer personal information," Heather Black, assistant privacy commissioner, said in a recent ruling involving a Vancouver businessman whose Aeroplan account was accessed, and changed, by his former boss.
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